Wednesday, October 15, 2008

Global Delivery Model - Global Outsourcing

Global Delivery Model - Offshore Development Centers & Global Outsourcing

The Global Delivery Model (GDM), emerged as a disruptive force in the industry and led to the rise of offshore global outsourcing. Today, offshore global outsourcing has gained widespread acceptance as a crucial aspect of business strategy.

Enabled by the availability of highly-educated, technically-skilled and low-cost talent in emerging economies, the GDM has achieved broad acceptance through its ability to deliver lower costs, higher quality, and productivity.

Offshore outsourcing is at the core of the Global Delivery Model, which refers to the philosophy of:
  • breaking pieces of work into logical components, and
  • distributing these components geo-locationally, to perform them where it creates the maximum value.

Modular Global Sourcing: Next-generation global outsourcing services
Having realized the short-term benefits of project-oriented offshore global outsourcing, experienced practitioners are looking for ways to extract additional value from global outsourcing initiatives. To achieve this goal, companies are adopting sourcing models that shorten the time required to achieve steady-state operations through efficient outsourcing Project management

Modular Global Sourcing, the next generation of strategic services outsourcing, applies the fundamental concepts of modularization to business process and IT application and infrastructure services sourcing decision making, implementation and ongoing management. Developed by Symbyo to help enterprises at any maturity level realize the full benefits of global sourcing, it provides both a conceptual foundation and a set of actionable frameworks for business and IT leaders to:

  • Think about offshore software outsourcing services at an enterprise-wide level to create alignment between business, operations and IT;
  • Structure business and IT assets and their execution phases in a well-defined modular fashion to achieve flexibility; and
  • Act on a global level using strategic global delivery to ensure predictability of cost, quality, risk, and meeting shared business objectives.
Modular Global Sourcing represents Symbyo vision for the future of offshore outsourcing. It is a model for enterprises to be in step with continuously changing business realities. As such, it represents a conceptual shift in thinking about IT and business process services outsourcing on a global scale. At the same time, it defines a set of actionable frameworks and steps that business and IT decision makers can undertake to put the concepts into practice to realize operational efficiencies and enable business innovation, regardless of their current level of sourcing maturity.

The Global Delivery Model is a great value multiplier
The cost arbitrage of the Global Delivery Model is about the lowest form of value that you get. Part of the savings allows you to invest in more quality time for the definition and design phase of the solution. This increases your odds of gaining a competitive advantage. Further, savings from Global Delivery Model (GDM) allows you to invest in pilot projects, which you couldn't have because of resource constraints. This adds to your competitive advantage as well.

Symbyo' Global Delivery Model (GDM) is driven by the highest process and quality standards in the world and using the best GDM Tools.

Symbyo Global Delivery Model offer you a twin value multipliers:

  • Assurance of the best product quality, which cuts down costs of fixing defects, maintenance and hence, the TCO
  • Advantages coming out of the continuous improvements, which keep improving all the key parameters.

Leveraging Global Delivery Model (GDM) also gives you access to the best global talent and access to years of experience stored in our knowledge management systems. This increases your chance of innovating.

And above all, the industry-benchmark Symbyo predictability lets you sleep well at night. What can be a greater value multiplier than that?

Thursday, October 9, 2008

software Outsourcing Project Planning

It doesn't matter which industry you're in or project you're involved with, these 5 steps should be taken every time to properly plan your project:

Step 1: Set the Direction

Before you start out, set the direction for the project. Do this by clearly identifying the project vision, goals and deliverables. State the overall timeframes for delivery and clarify the amount of resource available. Determine what is "in scope" and "out of scope". Identify the benefits and costs in delivering the project and any milestones and constraints. Only once this is agreed with your Project Sponsor will you know what it is that you have to achieve.

Step 2: Task Selection

You're now ready to start planning. Identify the groups of tasks that need to be completed to build your project deliverables. Then for each group of tasks, breakdown those tasks into sub-tasks to create what is known as a "Work Breakdown Structure" (WBS). Your WBS is essentially a hierarchical list of tasks, in order. Assign start and end dates to each task, as well as task durations. Always add a little extra time (e.g. 10%) to your durations, providing you with contingency. Next add Milestones to your plan. These are tasks that represent major achievements along the way.

Step 3: Inter-linking

The next step is to add links (or dependencies) between project tasks. While there are a variety of link types, most Project Managers add "finish-to-start" links so that one task cannot start until another one finishes. To make your project achievable, only add links between tasks if there is a critical dependency between them. Remember, when one task slips, all tasks linked to it may slip as well. So use links wisely.

Step 4: Resource Assignment

Now comes the fun part, assigning resources. A "resource" may be a person, equipment, location or materials. Against each task in your plan, assign one or more resources required to complete it. As you assign resources, watch your resource utilization. In other words, make sure you don't over-assign a specific resource to multiple tasks, so that it’s impossible for that resource to complete everything assigned to it. Project Managment Software makes this easy for you, by telling you the resource utilization as you assign resources to projects.

Step 5: Baseline, Actuals and Reporting

With a fully completed project plan, you're now ready to save it as a "baseline", so that you can later compare your progress against it. Then start recording your actual progress against the plan. Every day, record the amount of time you've spent against each task. Also record the new planned start and finish dates, and monitor the overall project completion date. Report on progress as you go. By regularly updating the project plan with your progress, you can control the delivery of your project and meet those critical goals set.