"Egypt is a rising star of contact center offshore destinations. Comparative analysis has shown that it has good potential to become a location of choice for European companies, as well as an interesting alternative for companies based in the U.S." (Frost and Sullivan 2007, Whitepaper) Many experts have analyzed Egypt in the past few years, and they have stated that, according to economic indicators, Egypt's GDP has been growing over the past five years and its inflation has been kept at stable levels. Egypt's telecommunications infrastructure is very well developed, and the international long-distance rates have been lowered in an effort to promote the contact center industry. Egypt is rapidly emerging as a world-class hotspot for the outsourcing and offshoring sectors, and is proving attractive to international investors. With stiff regional and international competition, this burgeoning country on the cusp of Africa, Europe, the Middle East and Asia is gaining steam. "Offshore software outsourcing has become one of the keys to lowering operating costs, increasing the focus on core competencies and improving customer relationship management While it provides companies with substantial benefits, there are a number of pitfalls. These can be avoided by diligent location and provider selection process." (Frost and Sullivan 2007, Whitepaper) Since the inception of its "technocratic" government in 2004, Egypt has been ranked as the number one global economic reformer in two out of three years as an investor-friendly environment by the World Bank. The new government has set about making changes to attract more foreign direct investment into the country that boasts a favorable cost structure, skilled labor force and an enviable location. There is much speculation about which region could be the next "in" destination for outsourcing. Many candidates are on the starter blocks: The Philippines, South America, China, North Africa, and Eastern Europe. Each destination boasts a wide spectrum of offers and a variety of advantages: cost, proximity, scalability, quality, language diversity and accessibility. Will any of these regions loosen India's grip on the global outsourcing market? With a sustained 55 to 65 percent CAGR over the past few years, Egypt is one of the fastest-growing countries that should be evaluated in comparison to other destinations, as part of a larger region: North Africa. Regional companies in North Africa are in a unique position and have great potential to be among the top global players. Symbyo Technologies is a fast-growing global provider of high quality IT and business process outsourcing services, offering offshore software development service and offshore programmers to global corporations. Symbyo run a state of the art offshore software development outsourcing center in Cairo Egypt.
Monday, April 21, 2008
Egypt: A Rising Star of an Outsourcing Destination
"Egypt is a rising star of contact center offshore destinations. Comparative analysis has shown that it has good potential to become a location of choice for European companies, as well as an interesting alternative for companies based in the U.S." (Frost and Sullivan 2007, Whitepaper) Many experts have analyzed Egypt in the past few years, and they have stated that, according to economic indicators, Egypt's GDP has been growing over the past five years and its inflation has been kept at stable levels. Egypt's telecommunications infrastructure is very well developed, and the international long-distance rates have been lowered in an effort to promote the contact center industry. Egypt is rapidly emerging as a world-class hotspot for the outsourcing and offshoring sectors, and is proving attractive to international investors. With stiff regional and international competition, this burgeoning country on the cusp of Africa, Europe, the Middle East and Asia is gaining steam. "Offshore software outsourcing has become one of the keys to lowering operating costs, increasing the focus on core competencies and improving customer relationship management While it provides companies with substantial benefits, there are a number of pitfalls. These can be avoided by diligent location and provider selection process." (Frost and Sullivan 2007, Whitepaper) Since the inception of its "technocratic" government in 2004, Egypt has been ranked as the number one global economic reformer in two out of three years as an investor-friendly environment by the World Bank. The new government has set about making changes to attract more foreign direct investment into the country that boasts a favorable cost structure, skilled labor force and an enviable location. There is much speculation about which region could be the next "in" destination for outsourcing. Many candidates are on the starter blocks: The Philippines, South America, China, North Africa, and Eastern Europe. Each destination boasts a wide spectrum of offers and a variety of advantages: cost, proximity, scalability, quality, language diversity and accessibility. Will any of these regions loosen India's grip on the global outsourcing market? With a sustained 55 to 65 percent CAGR over the past few years, Egypt is one of the fastest-growing countries that should be evaluated in comparison to other destinations, as part of a larger region: North Africa. Regional companies in North Africa are in a unique position and have great potential to be among the top global players. Symbyo Technologies is a fast-growing global provider of high quality IT and business process outsourcing services, offering offshore software development service and offshore programmers to global corporations. Symbyo run a state of the art offshore software development outsourcing center in Cairo Egypt.
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